July 15, 2026 21:12 UTC
Between approximately 10:20 and 16:40 UTC on July 15, a network issue temporarily prevented our data processing services from reaching part of our cloud infrastructure. During this window, data and alerts were delayed, and incoming messages were held in a queue.
Summary
Between approximately 10:20 and 16:40 UTC on July 15, a network issue temporarily prevented our data processing services from reaching part of our cloud infrastructure. During this window, data and alerts were delayed, and incoming messages were queued.
Services were fully restored at 16:40 UTC, and all delayed messages were reprocessed by 20:15 UTC.
Status
Resolved
Report
Update: July 16, 2026 03:12 UTC
The backlog of queued data is fully clear.
Update: July 15, 2026 21:12 UTC
Services are fully restored. A fix to prevent the recurrence of the underlying cause is being implemented and will be deployed shortly. Recovery is being monitored.
Update: July 15, 2026 18:40 UTC
A possible network issue was identified as the cause; services were redeployed, and queued messages began processing.
Update: July 15, 2026 17:00 UTC
The team is investigating reports of delayed data.
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